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Public ratings · one source we could check

Public ratings: what we could check

We only quote a rating if we have seen it ourselves, with the number of reviews and the date. For The Star Grand that leaves one source.

Google Maps

ListingThe Star Grand Hotel
Rating shown4.2 out of 5
Number of reviews236
Class shown5-star hotel
Seen29 October 2026, on the listing's map label and card

Google also has a separate listing for the resort as a whole, The Star Brisbane, which showed 4.1 on the same day. We could not see its review count, so we give the figure without one. Ratings move every week; open the listing for the current number.

What we did not use

Travel booking sites and review platforms block automated reading, and we do not copy numbers we have not seen. So there is no Tripadvisor, Booking.com or Expedia figure on this site. We also do not summarise reviews into themes we have not read. Our verdict is based on the official facts, not on other people's reviews.

Other public markers

If you stayed and want to tell the hotel

The Star Brisbane has a complaints, compliments and suggestions page, and Guest Services answer on 1800 88 88 99 from 9 am to 8 pm Brisbane time. If you booked through our desk and something went wrong, tell us too at hello@queenswharfweekend.com; we pass it on and it shapes what we write here.

Send us your weekend dates

Tell us when you arrive and leave, how many of you there are and which room you are after. Our room desk checks availability and the current rate at The Star Grand for those dates, then writes back by email with what we found — usually the same day.

A request is not a booking and we never ask for card details on this site. If you like what we send, the reservation itself is made with the hotel or with the booking partner that holds the room.

How we are paid: if your request turns into a confirmed stay, the hotel or the booking partner that completes the reservation pays us a commission. You pay the same rate either way — see our revenue disclosure.

We use your details only to answer this request. No card details, no newsletter. Not the hotel's own booking form — the official site is star.com.au/brisbane.

Thank you — your request reached our desk. We will reply by email, usually within one working day.

Planning a weekend at Queen's Wharf? Send us your dates — our desk checks rooms at The Star Grand and answers by email.

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