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Room request · answered by a person
Request a room for your Queen's Wharf weekend
Fill in the form below with your dates and what you are looking for. A person on our desk checks the rooms and the rate for those dates and answers by email, usually within one working day.
How the request works
- You send the form. It reaches our desk, not the hotel's system.
- We check availability and the rate for your dates at The Star Grand, with the hotel or a booking partner that holds rooms there.
- We reply by email with what we found: room type, rate, what is included (for example breakfast), and the cancellation terms that apply.
- If you want to go ahead, the reservation is made with the hotel or the booking partner. Any payment is between you and them, never through this site.
What helps us answer faster
- Exact dates in year-month-day format, for example arrival 2026-12-05 and departure 2026-12-07.
- The room side you want — river or city — or "no preference" if price matters more.
- Children's ages if you need a cot (free) or a rollaway bed (charged, one per room).
- Accessibility needs, in your own words; we pass them on unchanged.
- Whether you will bring a car, since parking is not guaranteed with a room.
What we will not do
We will not ask for your card, add you to a mailing list or pass your details to anyone except the hotel or booking partner handling your request. The privacy notice explains what we keep and for how long.
This is an independent desk. For an existing booking, or to book directly, contact The Star's reservations team on 1800 888 899 or 07 3306 8885, or use the official site.